Apple Care doesn't care much in Russia

Oleg Sharoyko | July 28, 2010 - 5 weeks 3 days

In U.S.A you you can come to AppleStore with broken MacBook saying, that it was you only mean of earning money and they would give you a brand new one in a couple of days.

Yesterday exactly 3 months has passed since I have left my MacBook Pro 17" in service center. Well, this MBP is not actually mine, but is given to me by my employer, but this doesn't really matter. Guys at local authorized Apple reseller im.Time (site in Russian) keep saying the replacement motherboard is being delayed by Russian customs.

Frankly, I don't care about customs - that's not my problem. I expect Apple (directly, by resellers or by any other means) to fix the problem they agreed to fix and when Apple fails to to do so it's Apple's fault.

I'd say to anyone in Russia, who is thinking of buying Apples products to think at least twice. With this level of support and extremely high prices Apples devices doesn't really cost the money. Definitely you can find better and cheaper